Salary: Base pay is £16.49* per hour
*Upon successful completion of your probationary period, there is a possibility to receive a performance-related bonus of up to 20%. Additionally, Advisors who consistently meet KPI targets have the opportunity for an enhanced pay.

As an International Language Advisor, you’ll deliver outstanding service to our customers via inbound and outbound calls, emails, and chats, all while navigating our computer systems. Whether you’re resolving account issues or tracking down missing parcels, your primary goal is simple: put the customer first.
With your exceptional communication skills, you’ll build trust and connect with customers, carefully listening to their needs. Your attention to detail and problem-solving abilities will enable you to recommend the best course of action, ensuring each query is thoroughly resolved.
This role isn’t your typical customer service job. With no sales targets to meet, you’ll have the freedom to focus solely on providing exceptional service. Your success will be measured by the satisfaction you bring to every customer interaction.