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Customer Service Advisor (Japanese Speaking) at Collinson

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving Skills, Detail-Minded, Multi-Tasking, Fast-Paced Environment, Written English, Spoken English, Cantonese, Mandarin, Japanese

Industry

Consumer Services

Description

We are offering...... 15 to 18 days Annual Leave Full Paid Leave (16 weeks Maternity / 14 days Paternity) Discretionary Bonus Free Priority Pass Membership (unlimited Airport Lounge access) About this role...… Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively Deliver quality customer services to members and other stakeholders Responsible for all membership related administration works Prepare monthly billing and reports in a timely manner Perform any ad-hoc tasks as assigned You might fit for the role if you have...… Diploma or above in business administration or related discipline Experience in customer services in travel industry is preferred Excellent communication and problem-solving skills Proactive, detail-minded and able to work multi task in a fast-paced environment Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Responsibilities

Handle phone calls, emails, and live chat inquiries from members and clients professionally. Deliver quality customer services and manage membership-related administration tasks.