Customer Service Advisor-Kelley St. COMING SOON at Laundry-4U LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Active Listening, Communication, Presentation, Technology Skills, Multi-tasking, Prioritization, Time Management, Bilingual, Cleaning Procedures, Customer Relationship Building, Complaint Handling

Industry

Description

Description Please Note: This location is not yet open to the public and is scheduled to launch in April 2026. We are currently accepting applications in advance so we can begin interviews and conduct training ahead of our grand opening. Candidates hired during this period will participate in pre-opening training and preparation to ensure a successful start when the location officially opens. Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers. Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers! Requirements Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Proven customer service experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of character Excellent communication and presentation skills Strong proven technology skills Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus Maintain store clean by following appropriate cleaning procedures Perform wash,dry,fold services Other duties as assigned. Language English Spanish- a plus Education High school diploma or equivalent Shift times 8-hour shift 7am-3pm 3pm-11pm 11pm-7am Requirements Retail/Customer Service: 8 months Basic computer skills Communication skills Long periods of standing, kneeling, bending, pulling, or frequently carrying objects of 50lbs throughout the shift. Must be able to stand for 8 hours Must be able to lift 50 lbs. Weekend availability (Saturday and Sunday) Must be 18 or older Must have reliable transportation Other Commission available Performance review after introduction period is met (90days) Annual performance review Benefits Paid time off for part-time and full-time employees $20 weekly stipend to wash in store Location: 5415 Kelley St. Houston, TX 77026

Responsibilities

The Advisor will be responsible for greeting customers, assisting them when issues arise, performing wash and fold services, and maintaining cleanliness throughout the 24-hour store. The role requires identifying customer needs to ensure satisfaction and building trust through open communication.