At Host, we don’t just provide student accommodation – we create thriving communities where students can feel happy, safe and supported throughout their university journey. Our mission? To be the best - and that starts with hiring brilliant people like you!
We are on the lookout for a brand new Customer Service Advisor (Mandarin speaking) to be the heart of our student community in Exchange Court, Leeds.
This is a full-time, on-site position, working 40 hours per week between 9:00 AM and 5:30 PM, including a 30-minute unpaid lunch break, with a salary of £27,750 per annum, reflective of experience and responsibilities.

READY TO MAKE AN IMPACT?

If you’re looking for a job where no two days are the same, where you can lead, grow and create amazing student experiences, then we’d love to hear from you!
At Host, we celebrate diversity and are committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments to support you.
If you’re ready to be part of a team that puts students first and creates places they can call home, we’d love to hear from you!
Apply today and be part of something special at Host.

As a Customer Service Advisor, you’ll be the friendly face of the site – the first point of contact for students, visitors and potential residents. You’ll play a key role in creating an amazing living experience. Your role will include:

• Delivering an exceptional student experience – being the first friendly face students see, handling enquiries with empathy, solving problems quickly, conducting engaging viewings, helping prospective residents find their perfect home and supporting them through the booking process.
• Building a thriving student community – organising exciting events, fostering friendships and creating a vibrant, inclusive atmosphere.
• Supporting site operations – assisting with key admin tasks, rent collection and compliance checks while always keeping the student experience at the heart of what we do.
• Managing front-of-house operations – keeping reception running smoothly, greeting students and visitors warmly, and providing a helpful, professional service.