(POSITION BASED IN MELTON CONSTABLE, NORFOLK)

Blakely is changing the world of clothing, and we’re looking for a fashion aware individual to join our customer service team!
If you are looking for a role within a buzzing online retailer, that you can make your own - this is the job for you!
At Blakely we take the culture of the company very seriously, it is important you are enthusiastic and outgoing.
Responsibilities:
* Customer service representative; responding to customer questions via telephone, e-mail, and social media
* Stimulating customer loyalty; with direct contact, & social media interaction
* Developing and editing content for website and social media channels
* Think along to enhance customer happiness, optimising Blakely’s service and advising the marketing and operations team to optimise the customer journey
Requirements:
* Excellent written English
*Genuine interest in the world of clothing and online retailing
* We love ambition, so if you want to develop yourself into other areas within the company then we’re here to facilitate that!
* Team player with a dynamic, outgoing personality; strong communication skills, both verbal and written, are essential;
* Logical thinking
* Strong work ethic with enthusiasm to work
* You truly care about (our) customers and see the customer happiness as your key responsibility
* Creativity to solve problems
* A great understanding of how to use a computer
Are you ready to make a genuine impact on to the UK clothing market? Well, we’re here for you!
Job Type: Temporary
Pay: From £12.21 per hour
Expected hours: 40 per week
Work Location: In perso

Please refer the Job description for details