Customer Service Advisor at Minerva Marketing Limited
Glasgow G1 3NU, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

20 Apr, 25

Salary

26500.0

Posted On

21 Jan, 25

Experience

1 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Currently looking for motivated individuals to expand our rapidly growing Glasgow team.
Minerva Marketing is currently collaborating with a leading energy company to significantly expand their customer base this year. Here we are committed to the continuous development and growth of our team. We are keen to find individuals who are not only looking to launch their careers in customer service but are also seeking opportunities to grow and enhance their skill sets within the company.

Customer Service Representative Role Duties & Responsibilities;

  • Becoming a key member of a team of motivated individuals to achieve success;
  • Engaging directly with customers to promote our clients’ products and services;
  • Meeting targets;
  • Adhering to client-specified KPIs;
  • Creating positive brand awareness for our clients.

What we look for from our Representatives;

  • Effective communication with a diverse range of customers;
  • Strong negotiation abilities;
  • Quick problem-solving skills;
  • A solid work ethic;
  • A drive to succeed;
  • A willingness to learn.

Benefits

  • Energetic and enjoyable work environment;
  • Fast-tracked career progression;
  • Connection with a network of high-achieving, like-minded professionals;
  • Exciting work events and opportunities for international travel
  • Unlimited high-earning potential.
  • Free branded uniform

This position offers an attractive working schedule of Monday - Friday 11.30am - 7.30pm.

Our office is located in the heart of Glasgow City Centre, just seconds away from Glasgow Central station.

  • Please apply by clicking “Apply Now” and sending your updated CV to our HR team. If you are not contacted within 7 days then your data has not been saved. Due to the high demand for this role, we can only contact successful candidates.

Job Types: Full-time, Permanent
Pay: £23,500.00-£26,500.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus

Benefits:

  • Additional leave
  • Company events
  • Employee mentoring programme
  • Free or subsidised travel
  • Profit sharing
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person
Reference ID: Minerva Rep

Responsibilities
  • Becoming a key member of a team of motivated individuals to achieve success;
  • Engaging directly with customers to promote our clients’ products and services;
  • Meeting targets;
  • Adhering to client-specified KPIs;
  • Creating positive brand awareness for our clients
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