CUSTOMER SERVICE ADVISOR (UK-BASED, IMMEDIATE START)

• Remote (UK only)
• Part-time | Minimum 20 hours/week
• £12.21 per hour
• 12-month fixed-term contract (self-employed)
• Shifts may include overnights, weekends & public holidays

ABOUT US

minicabit is the UK’s leading cab comparison service, allowing customers to book quotes from over 800 licensed operators across 550+ UK locations. We’re the highest-rated provider in our category on Trustpilot, and top-tier customer service is at the heart of what we do.

JOB SUMMARY

We’re looking for a UK-based Customer Service Advisor to join our remote team as soon as possible. You’ll handle real-time, multi-channel support for customers and service providers. Flexibility is essential, as shifts may include overnight work, weekends, and holidays.

• Provide real-time customer support via phone, live chat, and email
• Resolve issues using logical problem-solving and clear communication
• Juggle multiple systems and communication channels
• Adapt to changing workloads and systems
• Work independently and as part of a collaborative remote team