As a leading financial services company, we have been serving the rural community for over 100 years. At our local agency office in Wantage, we deliver award-winning service and sell our product range across the region, championing an honest and personal approach to customer service.
As a Customer Service Adviser within our team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and customers are always happy. Providing exceptional telephone coverage you’ll be dealing with a variety of queries from booking appointments, making changes to existing policies, dealing with renewals and claims all with a ‘can-do’ enthusiasm.
You don’t need to have any previous experience - you just need an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all, you will relish the challenge of being part of a truly customer-focused team. In return, you can expect full training in a friendly and supportive environment.

Preferred Background:

• Minimum of 5 GCSE’s grade C or above including English and Maths
• An untarnished personal financial record
• Knowledge of agriculture / rural living an advantage (not essential)
• Well-presented
• Confident using the telephone
• Have a good work ethic, timely and organised
• Able to work under own initiative
• At ease when talking to people from all backgrounds

In Return:

• Modern office working environment with free parking
• Monday to Friday, 8.30am - 5.00pm
• 25 days holiday per annum
• Plenty of progression opportunities if you want to further yourself (Account Manager and Senior Account Manager roles)
• Full support from an experienced Team

Job Type: Full-time
Salary: £30,000

Benefits:

• Additional leave
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Job Types: Full-time, Permanent
Pay: £30,000.00 per year

Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: In person
Reference ID: Customer Servic

Please refer the Job description for details