Customer Service Advisor at Olleco
Thetford IP24 1XB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

26 Sep, 25

Salary

26415.0

Posted On

27 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

£26,415 BASIC PER ANNUM - BENEFITS INCLUDE PENSION, BUPA MEDICAL CASH PLAN, LIFE ASSURANCE, 30 DAYS’ HOLIDAY INC BH(RISING WITH SERVICE), ENHANCED MATERNITY / PATERNITY PAY AFTER QUALIFYING SERVICE.

We are recruiting for an office-based Customer Service Advisor to join a friendly, focused and supportive team. As a Customer Service Advisor, you’ll help Olleco deliver a fantastic customer experience, working alongside operational departments to put the customer at the heart of everything we do.
Olleco operates in the recycling and renewable energy sector, meaning the successful candidate will become part of a company making a difference in the fight to impact climate change.

Responsibilities

This is a phone-based customer service role taking inbound and making outbound calls. Most of the work is computer based with lots of communication and collaboration with colleagues.

  • You’ll be delivering amazing customer service by building rapport with our customers
  • There will be opportunities to grow the business and earn commission through the acquisition of new customers
  • We look to proactively manage our customers accounts, identifying and resolving any potential issues in creative and responsive ways
  • You’ll work alongside the Food Waste team to make our service as efficient as possible while continuing to deliver an excellent service to our customers
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