We have a fantastic Part Time 30 hour opportunity for a Customer Service Advisor to join our team at Birmingham Coach Station.
Location: Birmingham Coach Station
Schedule: Any 4 days out of 7 days
Working times are between 06:15 until 23:00
Interview Date: Tuesday 2nd September
As a Customer Service Advisor, you’ll be right at the heart of the action. You’ll provide helpful and friendly support to passengers and staff in a busy transport hub. Whether it’s selling tickets, answering questions, pointing someone in the right direction, or helping keep everyone safe – your role will make a real difference to someone’s day.

• Delivering outstanding customer service with a positive and proactive approach
• Providing information about services, updates, and disruptions clearly and accurately
• Using ticketing and operational systems confidently and responsibly
• Supporting and encouraging team members, and helping with training when needed
• Following all health and safety procedures to maintain a secure working environment