We’re excited to offer a fantastic opportunity to become a Customer Service Advisor at Stansted Airport. If you enjoy working in a dynamic environment and love helping people, this could be the perfect role for you.
Location: Stansted Airport
Schedule: Friday, Saturday and Sunday
8 hours between 06:30 and 03:00
Assessment Date: Wednesday 17th September (onsite)
As a Customer Service Advisor, you’ll be right at the heart of the action. You’ll provide helpful and friendly support to passengers and staff in a busy transport hub. Whether it’s selling tickets, answering questions, pointing someone in the right direction, or helping keep everyone safe – your role will make a real difference to someone’s day.

• Delivering outstanding customer service with a positive and proactive approach
• Providing information about services, updates, and disruptions clearly and accurately
• Using ticketing and operational systems confidently and responsibly
• Supporting and encouraging team members, and helping with training when needed
• Following all health and safety procedures to maintain a secure working environment