JOB SUMMARY

Due to our continued growth, we are seeking a Customer Service Advisor to join our friendly team. The ideal candidate will be responsible for answering calls and emails and liaising with repairers. This is a hybrid role of 2 days working from home and three days in the office between the hours of 10am and 2pm, or Full Time depending on the candidate. Full training and support will be given.

EXPERIENCE

• Previous experience in a clerical or administrative role is preferred.
• Strong organisational skills with the ability to manage multiple tasks effectively while maintaining attention to detail.
• Proficiency in using office software applications, including word processing and spreadsheet tools.
• Excellent communication skills, both written and verbal, with a focus on customer service.
• Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
  If you possess the required skills and are looking for an opportunity to contribute to a dynamic team, we encourage you to apply with CV and cover letter to info@pinnaclewarranties.co.uk.
  Job Types: Part-time, Permanent
  Pay: £12,700.00-£13,000.00 per year

Benefits:

• Company pension
• Work from home

Work Location: Hybrid remote in Watford WD24 7N

• Answering inbound calls and emails.
• Communicate with clients and repairers to gather additional information or clarify discrepancies in claims submissions.