We are seeking a detail-oriented and customer-focused Customer Service Advisor. In this role, you will be the key point of contact for customers, ensuring smooth sales order processing from start to finish. You’ll manage incoming orders, track deliveries, resolve queries, and provide a high standard of service at every stage.

WHAT’S ON OFFER:

• £25,000 per annum salary.
• Full benefits package
• Hybrid working - 1 day per week wfh
• Friendly and supportive team environment.
• Opportunities for career development and progression.
  If you are looking for a varied role where you can use your organisational skills and customer service expertise to make a real difference, we’d love to hear from you.
  Job Types: Full-time, Permanent
  Pay: £25,000.00 per year
  Work Location: In person
  Reference ID: 00025

• Process customer orders accurately using internal systems.
• Check order details, pricing, product codes, and delivery requirements.
• Respond to customer queries via phone and email in a professional, timely manner.
• Liaise with internal teams to resolve order or delivery issues.
• Maintain up-to-date records and documentation.
• Proactively follow up on outstanding issues to ensure resolution.