Customer Service Advisor at Rugby Borough Council
Rugby CV21, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

22 Jul, 25

Salary

0.0

Posted On

23 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Job description
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

Responsibilities

You will be working as part of a team of Customer Service Advisors, responding to requests for information about a range of enquiries and services about refuse and recycling, council tax, housing tenancies and repairs, environmental issues, the electoral roll, licensing, parking, community safety to name a few.
You will also be helping customers to access and pay for services face to face, via the telephone and email customer channels. Agile working will be considered when fully trained.
This role is part time – 20 hours a week working Monday to Friday 9am – 1pm.

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