Customer Service Advisor at Signature Pharmacy
Acton W3 0TJ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

14.0

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Signature Pharmacy is an innovate online pharmacy. We work with large companies across the world to offer a fast and reliable medication delivery service across the country 7-days-a-week.
We are looking for a customer service agent who is driven and wants to work at a growing company. This is an opportunity for the right person to excel their career and go into promotions as the company grows.
We are looking for someone to:
- Answer patient calls and work with clinics and courrier to resolve issues
- Manage customer support through Intercom - our ticketing system
- Submit and manage courier claims
- Work with clinics to help with queries
- General administration work
- Working with colleagues
- Order stock from suppliers through phone and email
- Managing returns
- Administration tasks e.g. courier claims
Job Type: Full-time
Pay: £13.00-£14.00 per hour

Benefits:

  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Acton W3 0TJ: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Work Location: In perso

Responsibilities

Please refer the Job description for details

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