Transglobal Express has over 30 years of experience in the freight forwarding industry. We are recognised for our excellent customer service, and we are looking to add passionate individuals to our team.

SKILLS:

• Excellent communication skills to interact with customers professionally.
• Ability to analyse customer requirements and provide tailored solutions.
• Self-motivated, with a positive, can-do attitude.
• Ability to work under pressure and take ownership of customer issues.
• Flexible, hard-working, and able to work effectively alone or in a team.
• Prior experience in a customer service role is essential.
  Job Type: Full-time
  Pay: From £12.50 per hour

Experience:

• Customer service: 1 year (required)

Work Location: In perso

• Communicate effectively with customers via phone, email, and chat to provide assistance and answer queries.
• Handle inbound and outbound calls and emails, monitoring and addressing queries proactively.
• Resolve customer complaints in a professional and timely manner.