JOB OVERVIEW

Ukay Energy is a respected leader in fuel distribution, recognised for our commitment to delivering high-quality fuel products with reliability, efficiency, and integrity.
We are currently seeking a Customer Service Advisor to join our team in supporting the Sales and Transport departments. This is an exciting opportunity to play a vital role in maintaining seamless operations and delivering exceptional customer service across our depots in Essex and Suffolk.

KEY SKILLS AND EXPERIENCE

• Strong administrative and organisational skills.
• Excellent communication abilities, both verbal and written.
• Proficiency in Microsoft Office and Outlook.
• Confident and proactive.

ROLE SUMMARY

As a Customer Service Advisor, you will be working within a small team covering the below Key responsibilities:

KEY RESPONSIBILITIES

• Support with daily administrative tasks
• Quoting prices and adding orders to the system
• Manage relationships with existing domestic and commercial fuel customers.
• Maintain and update customer records in the internal database.
• Identify opportunities to cross-sell products and services to boost profitability.