At Your Local Window Cleaning, we’re building more than a window cleaning service, we’re creating a trusted brand that people are proud to be part of. Our promise is simple:

CLEAN. SIMPLE. RELIABLE. JOB DONE.

We’re now looking for friendly and proactive Customer Service Advisors to join our Leeds team. You’ll be the first point of contact for our customers, taking inbound calls, answering queries, and making sure every customer feels part of the Your Local family.

What you’ll be doing

• Handling inbound customer service calls with professionalism and care
• Listening to customers, understanding their needs, and finding the right solution
• Actioning queries quickly and accurately to keep everything running smoothly
• Updating customer details and managing cases in our simple CRM system
• Working closely with colleagues to make sure our service is always clean, simple, and reliable

What we’re looking for

• A confident communicator with a friendly, helpful approach
• Someone who thrives on solving problems and keeping customers happy
• Organised, attentive to detail, and able to manage different queries at once
• Positive, proactive, and a real team player
• Customer service experience is a bonus

What you’ll get

• A competitive base salary with opportunities to progress as we grow
• A buzzing Leeds office with a supportive team environment
• Full training and development so you can be confident from day one
• Clear career progression in one of the UK’s fastest growing service brands
• The chance to play a key role in building a national success story

If you’re a natural people person who loves to solve problems and make customers feel valued, we’d love to welcome you into the Your Local family.
Apply today and help us keep our service sparkling.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year

Ability to commute/relocate:

• Leeds LS9 0SH: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Handling inbound customer service calls with professionalism and care
• Listening to customers, understanding their needs, and finding the right solution
• Actioning queries quickly and accurately to keep everything running smoothly
• Updating customer details and managing cases in our simple CRM system
• Working closely with colleagues to make sure our service is always clean, simple, and reliabl