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Customer Service Agent at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

54000.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention To Detail, CRM Systems, Multitasking, Teamwork, Proactive Attitude

Industry

Public Relations and Communications Services

Description

Company Description About Us At Blue Print Out, we specialize in delivering innovative customer communication and support solutions that empower businesses to connect, resolve, and grow. Based in Sandy Springs, GA, our team is committed to excellence, efficiency, and personalized service. We believe in creating meaningful conversations that make a difference and in building careers that evolve with purpose. Job Description Job Description We are seeking a dedicated and detail-oriented Customer Service Agent to join our team. In this role, you will be the first point of contact for clients, responsible for managing inquiries, resolving issues, and providing accurate information about our services. This is an excellent opportunity to grow within a supportive environment focused on delivering top-tier customer experiences. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in-person Resolve customer complaints and ensure satisfaction Maintain accurate records of interactions, transactions, and feedback Coordinate with internal teams to address client needs Follow company procedures and policies for handling sensitive information Contribute to ongoing service improvements and team goals Qualifications Qualifications High school diploma or equivalent; associate or bachelor’s degree is a plus Minimum 1 year of experience in customer service or a related field Strong verbal and written communication skills Problem-solving mindset and attention to detail Proficiency in using computers and CRM systems Ability to multitask and remain calm under pressure Team-oriented with a proactive attitude Additional Information Benefits Competitive salary: $50,000 – $54,000 annually Opportunities for professional growth and internal advancement Skill development through regular training sessions Supportive and collaborative work environment Full-time, consistent schedule (Monday–Friday, 8-hour shifts)

Responsibilities

The Customer Service Agent will be the first point of contact for clients, managing inquiries and resolving issues. This role involves providing accurate information about services and ensuring customer satisfaction.