Customer Service Agent at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

39000.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Professional Demeanor, Customer Focus, Multitasking, Prioritization, Problem-Solving, Attention To Detail, Organizational Abilities, Team-Oriented, Independent Work, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their presence, strengthen their market positioning, and connect meaningfully with their audiences. Based in Tampa, FL, we partner with dynamic brands across multiple industries to deliver strategic advertising solutions that drive measurable growth and long-term success. At Elevare Branding, we value innovation, collaboration, professionalism, and a results-driven mindset. Our team is committed to excellence and continuous development—both for our clients and for our people. Job Description Elevare Branding is seeking a motivated and professional Customer Service Agent to join our Tampa team. This role is ideal for individuals who are passionate about delivering exceptional service, solving problems efficiently, and contributing to a high-performance environment. As a key point of contact for clients, you will play a vital role in ensuring satisfaction, maintaining strong relationships, and supporting operational excellence. Responsibilities Serve as the primary point of contact for customer inquiries and service requests Provide accurate information about services, processes, and solutions Resolve client concerns promptly and professionally Maintain detailed and organized customer records Collaborate with internal teams to ensure smooth service delivery Uphold company standards for communication and professionalism Identify opportunities to enhance the overall customer experience Qualifications Strong verbal and written communication skills Professional demeanor and customer-focused mindset Ability to multitask and prioritize in a fast-paced environment Problem-solving skills with attention to detail Strong organizational abilities Team-oriented attitude with the ability to work independently Basic computer proficiency and willingness to learn internal systems Additional Information Competitive salary ($36,000 – $39,000 annually) Clear growth opportunities and career advancement pathways Ongoing professional development and skill enhancement Supportive and collaborative work environment Full-time, stable employment in a growing company

Responsibilities

The Customer Service Agent will serve as the primary point of contact for client inquiries, providing accurate information about services and resolving concerns promptly and professionally. This role involves maintaining detailed customer records and collaborating internally to ensure smooth service delivery.