Customer Service Agent at Alphabe Insight Inc

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

46000.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem-Solving Abilities, Organizational Skills, Multitasking Abilities, Customer-Focused Mindset, Attention To Detail, Teamwork, Adaptability, Basic Computer Proficiency, Data Management Skills

Industry

Public Relations and Communications Services

Description

Company Description Lumina Agency INC is a forward-thinking organization committed to delivering reliable service solutions with precision, efficiency, and professionalism. We pride ourselves on maintaining high operational standards while fostering a collaborative and growth-oriented workplace. Our team is driven by excellence, accountability, and a shared commitment to client satisfaction. Job Description We are seeking a motivated and detail-oriented Customer Service Agent to join our growing team in Baton Rouge. The ideal candidate will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the highest standards of service. This role requires strong communication skills, problem-solving abilities, and a proactive mindset to support client satisfaction and operational success. Responsibilities Serve as the primary contact for customer inquiries and service requests Provide accurate information regarding company services and processes Resolve client concerns in a timely and professional manner Maintain detailed and organized customer records Collaborate with internal departments to ensure seamless service delivery Identify opportunities to improve customer experience and internal procedures Uphold company standards of professionalism and communication Qualifications Strong verbal and written communication skills Excellent organizational and multitasking abilities Professional demeanor and customer-focused mindset Problem-solving skills with attention to detail Ability to work effectively in a team-oriented environment Adaptability in a fast-paced setting Basic computer proficiency and data management skills Additional Information Competitive salary ($42,000 – $46,000 annually) Opportunities for professional growth and advancement Skill development and ongoing training programs Supportive and collaborative work environment Stable, full-time employment Performance-based recognition and career progression pathways

Responsibilities

The Customer Service Agent will serve as the primary contact for customer inquiries and service requests, ensuring efficient and professional handling of client concerns. They will also maintain detailed customer records and collaborate with internal departments to enhance service delivery.