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Customer Service Agent at Alphabe Insight Inc
New Orleans, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Communication, Organization, Teamwork, Attention to Detail

Industry

Public Relations and Communications Services

Description
Company Description Swift7 Consultants is a forward-thinking consulting firm specializing in strategic communication, brand positioning, and public relations solutions. We partner with diverse organizations to help them build credibility, strengthen their public image, and communicate effectively in competitive markets. Our culture values creativity, collaboration, and professional growth, offering a dynamic environment where emerging talent can thrive. Job Description We are seeking a motivated and detail-oriented Customer Service Agent to join our New Orleans team. This role is ideal for individuals who enjoy assisting clients, solving problems efficiently, and representing a company with professionalism and confidence. You will serve as a key point of contact, ensuring a positive and seamless experience for our clients. Responsibilities Respond to customer inquiries in a timely, professional manner Provide accurate information regarding services and internal processes Resolve customer concerns while maintaining a high standard of service Document interactions and maintain organized records Collaborate with internal departments to ensure client satisfaction Uphold company policies, quality standards, and service expectations Qualifications Strong verbal and written communication skills Excellent problem-solving and organizational abilities Professional demeanor and customer-focused mindset Ability to work independently and as part of a team Comfortable handling multiple tasks in a fast-paced environment Strong attention to detail and reliability Additional Information Competitive salary Growth opportunities within the company Skill development and professional training Supportive and collaborative work environment Stable full-time position
Responsibilities
The Customer Service Agent will respond to customer inquiries and provide accurate information regarding services. They will also resolve customer concerns and collaborate with internal departments to ensure client satisfaction.