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Customer Service Agent at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Problem-Solving, Organization, Attention To Detail, Multitasking, Professionalism, Time Management, Record Keeping, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistic is a growing logistics company committed to operational excellence, efficiency, and long-term development of future leaders. We pride ourselves on building strong internal talent and providing structured growth paths for individuals who are motivated, analytical, and eager to learn the business from the ground up. Job Description We are seeking a Customer Service Agent to serve as a key point of contact between our company and our clients. This role focuses on delivering high-quality service, resolving inquiries efficiently, and supporting daily operational needs with accuracy and professionalism. The ideal candidate is organized, communicative, and motivated to contribute to a fast-paced logistics environment. Responsibilities Serve as the primary contact for customer inquiries via phone and email Provide accurate information regarding orders, shipments, and service updates Resolve customer concerns in a timely and professional manner Coordinate with internal teams to ensure smooth communication and follow-up Maintain accurate records and documentation of customer interactions Support daily administrative and operational tasks as needed Qualifications Strong verbal and written communication skills Professional demeanor and customer-focused mindset Ability to multitask and manage priorities effectively Strong attention to detail and problem-solving skills Comfortable working in a fast-paced, team-oriented environment Additional Information Competitive salary Growth opportunities within the company Skill development and hands-on training Stable, full-time position Supportive and professional work environment

Responsibilities

The Customer Service Agent will act as the main contact for clients via phone and email, providing accurate updates on orders and shipments. This role also involves resolving customer concerns promptly and coordinating internally to ensure smooth follow-up on all issues.