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Customer Service Agent at Alphabe Insight Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Interpersonal skills, Problem solving, Record keeping, Detail-oriented

Industry

Public Relations and Communications Services

Description

Company Description At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. Job Description Introduction Be part of a team that prioritizes delivering positive customer experiences. This role is ideal for individuals who enjoy helping others and building strong communication skills. Responsibilities Assist customers with inquiries, concerns, and service requests. Provide clear and accurate information. Resolve basic issues and escalate when necessary. Maintain organized records of customer interactions. Support daily service operations and team goals. Qualifications Strong interpersonal and communication skills. Customer-focused with a positive attitude. Reliable and detail-oriented. Comfortable interacting with diverse individuals. Entry-level candidates welcome; training provided. Additional Information Competitive salary Growth opportunities within the company Professional development and skill-building environment Supportive and collaborative team culture Stable, full-time employment

Responsibilities

Assist customers with inquiries, concerns, and service requests while providing accurate information. Maintain organized records of interactions and support daily service operations to meet team goals.