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Customer Service Agent at Alphabe Insight Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

45000.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem-Solving, Organization, Teamwork, Reliability, Punctuality, Attention To Detail, Client Contact, Service Excellence

Industry

Public Relations and Communications Services

Description

Company Description At Elevare Branding, we believe that operational excellence is the foundation of every successful brand. We are a growing company committed to precision, organization, and efficiency across all areas of our business. Our team values reliability, teamwork, and continuous improvement, creating an environment where every role plays a meaningful part in our success. Job Description We are seeking a motivated and customer-focused Customer Service Agent to join our Boston team. In this role, you will serve as a key point of contact for clients, ensuring a positive experience through clear communication, efficient problem-solving, and a strong commitment to service excellence. Responsibilities Respond to customer inquiries in a timely and professional manner Provide accurate information regarding products, services, and processes Resolve customer concerns while maintaining a high level of satisfaction Maintain detailed and organized records of customer interactions Collaborate with internal teams to ensure consistent service quality Uphold company standards, policies, and service expectations Qualifications Strong verbal and written communication skills Professional attitude with a customer-oriented mindset Ability to manage multiple tasks and prioritize effectively Problem-solving skills with attention to detail Reliability, punctuality, and a strong work ethic Willingness to learn and grow within a professional environment Additional Information Competitive salary ($41,000 – $45,000 annually) Opportunities for growth and career advancement Skills development and ongoing training Supportive and professional work environment Full-time position with long-term stability

Responsibilities

The Customer Service Agent will act as a primary contact for clients, ensuring a positive experience through clear communication and efficient problem resolution. Responsibilities include responding to inquiries, providing accurate information, resolving concerns, and maintaining detailed interaction records.