Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Agent at Alphabe Insight Inc
Tampa, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

51000.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Attention To Detail, Teamwork, Record Keeping

Industry

Public Relations and Communications Services

Description
Company Description About Us: At Captura Hall, we specialize in delivering innovative advertising solutions that drive measurable results for our clients. With a commitment to excellence, creativity, and collaboration, we are redefining the landscape of advertising in Tampa and beyond. Join our team of dedicated professionals and contribute to a dynamic and growth-oriented environment. Job Description Job Description: We are seeking a motivated and detail-oriented Customer Service Agent to join our team. In this role, you will be the first point of contact for our clients, ensuring their inquiries are addressed promptly and professionally. You will play a key role in maintaining client satisfaction and supporting the overall success of Captura Hall. Responsibilities: Respond promptly and courteously to customer inquiries via phone, email, and chat. Resolve client issues efficiently while maintaining a positive experience. Maintain accurate records of client interactions and transactions. Collaborate with internal teams to address and resolve complex issues. Provide feedback on recurring customer concerns to improve service processes. Qualifications Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Previous customer service experience is a plus. Additional Information Benefits: Competitive salary: $46,000 – $51,000 per year. Opportunities for career growth and professional development. Comprehensive training and skills enhancement. Supportive and collaborative work environment. Full-time, permanent position.
Responsibilities
The Customer Service Agent will be the first point of contact for clients, addressing inquiries promptly and professionally. They will resolve client issues efficiently while maintaining a positive experience.