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Customer Service Agent at Alphabe Insight Inc
Miami, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal communication, Written communication, Customer-focused mindset, Problem-solving, Computer skills, Data entry, Multitasking, Team-oriented

Industry

Public Relations and Communications Services

Description
Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Position Overview The Customer Service Agent handles customer inquiries, resolves issues, and ensures a positive and efficient customer experience. Key Responsibilities Respond to customer inquiries via phone, email, or in person Provide accurate information about products or services Resolve customer concerns or escalate when needed Maintain records of customer interactions Support customer satisfaction and retention efforts Qualifications Strong verbal and written communication skills Customer-focused mindset and problem-solving abilities Basic computer and data entry skills Ability to multitask in a fast-paced environment Reliable and team-oriented Additional Information Competitive weekly pay Opportunities for career growth and advancement Hands-on training and mentorship Collaborative and supportive work environment
Responsibilities
The Customer Service Agent is responsible for responding to customer inquiries via phone, email, or in person while providing accurate product information. They must also resolve customer concerns, maintain interaction records, and support retention efforts.