Marston Holdings Limited has an excellent opportunity to WORK EARN and Learn!
As an Apprentice Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre. You may be responsible for reviewing written and photographic evidence and responding to customer correspondence with clear concise and evidence-based communications. Alternatively you may join our telephony team managing high volumes of inbound and outbound calls to provide guidance process payments and resolve complex queries. In other positions you may support case assessment through the review of video footage applying company protocols to make fair and objective decisions. Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential.

A BIT ABOUT US:

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK’s largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
New starters will be subject to clearance through Disclosure Scotland and a Court Decree check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

Please refer the Job description for details