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Customer Service Agent at Delivery Hero

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem-Solving, Communication Skills, Typing Skills, Order Processing, Adaptability

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Attending inbound and outbound chats/calls solving customer issues. Must have problem-solving skills and follow timeline when assigned for task. Managing live chat maintaining a typing speed of 30-50 words per minutes. Able to follow order processing system from the back end. Willing to work 6 days and 6 hours per day in different shifts. Qualifications You have successfully completed HSC/A levels Good typing skills. Strong in communications skills. We are dynamic, you need to be a doer and adapt constantly to many changes.

Responsibilities

Attending inbound and outbound chats/calls to solve customer issues. Managing live chat while maintaining a typing speed of 30-50 words per minute.