Arrow is the is a well renown and trusted Private Hire transport provider in the Leeds, Bradford and Bristol areas. Arrow is part of the DG Group. We are trusted to deliver a professional, high quality service throughout our business.
We are looking for two Customer Service Agent & Dispatchers on a minimum 16 hour contract (with the opportunity for more) to join our weekend team for weekend shifts at our Baildon office to cover 8 hour shifts, Friday night to Sunday night with a combination of 8 hour shifts. You must be available to cover up to 2am on Friday night and Saturday night shifts and 11pm on Sunday evening shifts.
This role has a £1.50 per hour uplift between the hours of 10pm - 6am
You will be fully trained on our computer systems.

QUALIFICATIONS AND SKILLS:

· Excellent communication skills
· Computer Literate
· Strong customer service skills
· Motivated and professional
Experience in the taxi industry would be highly beneficial.
Job Types: Part-time, Permanent
Pay: From £12.98 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In perso

· Dealing with passenger’s face to face
· Inbound and outbound phone calls
· Working in a fast-paced environment
· Solving problems
· Helping customers
· Answering emails