Customer Service Agent at Etex Group
Bristol, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

0.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Manner, Order Processing, Microsoft Outlook

Industry

Outsourcing/Offshoring

Description

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it’s our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Customer Service Agent in Bristol!
This role is an 8 month Fixed Term Contract Maternity Cover.
Working as a Customer Service Agent you will ensure all customer orders are managed correctly and requirements are processed right first time.

Responsibilities
  • Respond and take ownership of our customers’ orders and deliver inspirational customer service.
  • Answer customer enquiries relating to our products and services, in a way that reinforces the benefits of being a customer of Etex Building Performance.
  • Undertake additional customer related activities as reasonably requested by your Manager.
  • Be the key contact for customers and external sales team by proactively managing all aspects of the customer ordering process end to end.
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