Customer Service Agent at FMG Repair Services
Leeds LS11 9RJ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 25

Salary

27000.0

Posted On

06 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Position:Customer Service Advisor
Salary: £27,000.00 + bonus OTE
Hours: 40 /week Monday - Friday + Saturdays if required
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site.
As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies. You will need a full UK Manual Driving Licence.
As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

Responsibilities

Please refer the Job description for details

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