Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Agent at Global-e
Petah Tikva, Center District, Israel -
Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Analysis, Team Collaboration, Efficiency, Attention to Detail, Language Skills

Industry

technology;Information and Internet

Description
Description We are seeking a customer service agent who will deliver swift and efficient front line service to both merchants and end customers. The day-to-day tasks include ensuring that all KPIs and daily tasks are completed to a high standard, and maintaining set SLAs and ensuring that any issues are forwarded to the Team Leader. You will work closely with the Team Leader on identifying and reporting urgent issues, developing improvements to procedures and generally improving the services provided by the team. Hybrid position- working 3 days a week from the office in Petah Tikva. Requirements Excellent written and communication skills in English An open mind, 'can do’ attitude and the ability to handle a large volume workload with speed, accuracy and efficiency Problem Solving/Analysis Work closely with Team Leader to identify and develop improvements to procedures Additional languages: French or German - an advantage Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
Responsibilities
The customer service agent will deliver efficient front line service to merchants and end customers. Responsibilities include completing KPIs and daily tasks to a high standard and forwarding issues to the Team Leader.