Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Agent at Great Day Improvements LLC

Sharonville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

18.5

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Conflict Resolution, Multi-tasking, CRM Knowledge, Written Communication, Verbal Communication, Payment Processing

Industry

Construction

Description

Overview If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Philly office. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Shift: 10:00 am to 7:00 pm Pay Range: $18.00 - $18.50 Responsibilities *Inbound customer phone calls *Creating and updating service request *Processing Payments *Answer customer questions regarding existing installs and service requests *Resolving minor customer conflicts *Processing online inquiries * Other duties as assigned Qualifications * 1-3 years’ experience working in a customer service, office or call center environment * Excellent customer service skills both written and verbal * Strong, accurate data entry skills * Process focused - structure and consistency is key * Strong attention to detail * The ability to successfully work as part of a team * Self-starter * Ability to multi-task * Appointments Plus/CRM knowledge a plus Champion Window is an Equal Employment Opportunity Employer Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDC If you need assistance with completing the online application due to a disability, please contact Champion Window. Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The agent will handle inbound customer calls, process payments, and manage service requests. They are also responsible for resolving minor customer conflicts and processing online inquiries.