Customer Service Agent | Hymix, Gold Coast at LEHIGH HANSON INC

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

65000.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Resilience, Adaptability, Technology Utilization

Industry

Wholesale Building Materials

Description

Customer Support Agent | Hymix Hymix have an opportunity for a reliable and conscientious individual with a passion for customer service to join our Customer Service team in Southport! We are a company that provide premium concrete products and lead the industry in innovative concrete solutions. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success. Reporting directly to the Agent Team Coordinator, your team are responsible for delivering a high level of customer service. You pride yourself on delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers. If your application is successful, you will be invited for a video interview, if this isn't an option for you, please let us know when we send you the video link. In your new role, you will: Deliver a great customer experience. Earn a salary of $60-65K + Handle a range of inbound customer calls from around Australia. Answer calls and effectively manage customer orders for concrete and aggregate products. Work within a team of 4/5. Be on the 7am-3pm shift each day. This role is a great fit for you, if: You have previous customer service experience. You have a passion for delivering remarkable customer service and great results. You are a natural problem solver. You have a high level of resilience and adaptability to changing situations. You enjoy utilising advanced technology. What we offer: Flexible working hours Job security Be part of highly recognised global brand name and growing organisation. Ongoing career and development opportunities Work Laptop to enable working from home options. Hymix is proud of our culturally diverse and inclusive workforce. We encourage applications from the Aboriginal and Torres Strait Islander community, and people from every culture, gender and sexuality identity, age and ethnic background. Shaping the future, building successes Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

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Responsibilities

Deliver a great customer experience and manage customer orders for concrete and aggregate products. Handle inbound customer calls and work collaboratively within a small team.