Customer Service Agent - Industrial at Richelieu Hardware

Saskatoon, Saskatchewan, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Entry, Credit Processing, Computer Skills, Typing Speed, Multi-tasking, Organization, Problem Solving

Industry

Building Materials

Description

Who we are? Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products. Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers. Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders. How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years! Richelieu Hardware is looking for a Customer Service Agent – Industrial employee for a permanent full-time position at our Pleasant Side, Saskatoon, SK location. More specifically, the main responsibilities of the position are to: * Helping walk-in customers. * Answering customer phone calls, emails, and faxes. * Entering customer orders and credits accurately and promptly. * Take on a variety of duties for the efficiency of the branch. Requirements : * High School Diploma. * Customer Service Experience. * Good computer skills and typing speed. * Able to multi-task and keep organized. * Monday to Friday 8:00 to 4:30 regular shift. The ideal candidate is a person who… * Is enthusiastic and self-motivated * Able to work as a team. * Able to work in what can be a fast-paced environment. * Capable of problem solving. What we offer * A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation. * A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment. * Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all. * Competitive compensation: We offer competitive base compensation based on the market. * Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders. * Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance. * Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. * Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees. Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois [https://www.richelieu.com/emplois] to submit your We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process. Note that the masculine is only used to lighten the text.

Responsibilities

The main responsibilities include assisting walk-in customers, handling incoming communications via phone, email, and fax, and accurately processing customer orders and credits promptly. The role also requires taking on various duties to ensure branch efficiency.