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Customer Service Agent at Legacy Risk Solutions LLC

Gainesville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Processing, Data Base Maintenance, Policy Verification, Account Verification, Billing Functions, Correspondence, Policy Changes, Mail Handling, Document Storage, Activity Logging, Suspense Log Maintenance, Agency Management System, Spreadsheet Creation, Problem Solving

Industry

Insurance

Description

Description We are an independent insurance agency seeking an Insurance Processor to be responsible for processing accurate, professional insurance forms & documents and to provide support to other staff members. This position is expected to work hand in hand with the Account Managers, but also to work independently at times and be problem solvers. Responsibilities and Duties Some of the duties include but aren’t limited to: Answer incoming customer calls Maintaining and updating client data base Verify Policy Information Verify Account Information Some billing functions & correspondence with accounting Process policy changes & maintenance Processing incoming and outgoing mail Perform scanning, document storage, etc. Consistent activity log Maintain current suspense log Proficient use of Agency Management System & Integrating software knowledge Excel spreadsheet creation and maintenance Requirements Candidate will also be required to obtain their P&C insurance license within the first 90 days of employment. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

Responsibilities

The primary responsibilities involve processing accurate insurance forms and documents, maintaining the client database, and handling customer calls. This role also requires performing various administrative tasks like correspondence, policy changes, and managing logs.