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Customer Service Agent at STAR SERVICES LLC
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

45000.0

Posted On

13 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description
  • Daily Input of customer transactions (Receipts / Orders/ … )
  • Provides operational reports upon request.
  • Caters to special order requests from customers.
  • Prepares relevant documentation for transactions.
  • Prepares billing breakdown and raises invoices in CFIT monthly.
  • Supports team with backing up on other accounts when needed.
  • Communicates with customers on daily operations.
  • Escalates and aid in resolving operational issues.
  • Maintains an organized and accurate system inventory for customers.
  • Produces monthly KPI reports to be shared with customers.
  • Follows up with customers for invoice approvals.
Responsibilities
  • Daily Input of customer transactions (Receipts / Orders/ … )
  • Provides operational reports upon request.
  • Caters to special order requests from customers.
  • Prepares relevant documentation for transactions.
  • Prepares billing breakdown and raises invoices in CFIT monthly.
  • Supports team with backing up on other accounts when needed.
  • Communicates with customers on daily operations.
  • Escalates and aid in resolving operational issues.
  • Maintains an organized and accurate system inventory for customers.
  • Produces monthly KPI reports to be shared with customers.
  • Follows up with customers for invoice approvals.