Customer service at alfatraining Bildungszentrum GmbH
Germany, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 27

Salary

50000.0

Posted On

07 Oct, 26

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description

As a specialist distributor, we operate at the intersection of consulting and retail. For our Customer Profile Management department, we are seeking individuals with a business background who are eager to contribute to customer satisfaction and reliably and efficiently manage internal organizational processes.


Due to our continued growth, we are looking for a Junior CRM Manager (m/f/d)* for a full-time position at our Reutlingen location.


Your responsibilities


: - Creating segments and contact histories for marketing activities in the Customer Relationship Management (CRM) system

- Setting up customer surveys, including their evaluation

- Creating further reports

- Lead management, master data maintenance and administration

- Sales preparation and support

- Supporting process optimization

- Ensuring data quality in the CRM system

  • - Participating in special projects within marketing
Responsibilities
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