Customer Service and Operations Representative (Full Time) at Avis Budget Group

Blenheim, Marlborough, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

25.11

Posted On

19 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Vehicle Inspection, Time Management, Computer Literacy, Attention To Detail, Independent Working, Communication Skills

Industry

Travel Arrangements

Description

Best of both world where you are not just sitting behind a desk all day! Based at our Blenheim Airport location, we have a full-time position available for someone who has exceptional customer service skills and isn't afraid of hard work. We operate 7 days a week, from 7 am to 8.30 pm each day in this role we would be looking to schedule you to work 5 x 8 hour shifts from 7.30 am to 4 pm each day and it will include 1 day on a weekend (either Saturday or Sunday each week). 📍 Blenheim Airport location 💼 Permanent, Full-Time Role (40 hours/week) 🚗 Free Staff Parking 🤝 Supportive, Friendly, and Inclusive Culture 🚀 Entry-Level Opportunity with Full Training Provided 🌍 Global Company providing stability and Career Growth Potential About the Role As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings. On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers. What’s on offer: $25.11 per hour, plus increase your earnings with our sales incentive scheme. Uniform provided. Parking provided. Full training provided to help you achieve your goals & reach your potential. ellbeing programme incl. life insurance, discounted health insurance and superannuation options Employee discounts on car rental across Avis Budget Group and our partners Access to discounts and offers from retailers and big brands. What we are looking for: This position typically requires excellent customer service skills, ability to sell, work independently, work in a fast-paced environment and not afraid of some labouring type work cleaning cars. To be more specific: Full, clean, valid class 1 driver’s licence is essential for this role. Previous experience within retail, hospitality, customer service or similar roles Ability to work in a fast-paced environment while delivery exceptional customer service. Comfortable learning and using various computer systems to accurately input rental information (training will be provided) Ability to follow procedures and adhere to company guidelines and standards. Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER! If you would like the opportunity to be the face of our business, put an application forward today! About Avis Budget Group We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Blenheim Marlborough New Zealand A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.

Responsibilities

Manage front-of-house operations including customer transactions, bookings, and product marketing. Handle back-of-house duties such as vehicle cleaning, maintenance inspections, and parking.