Customer Service and Sales Administrator (CRM) for Property Developers. at Dawn Real Estate Development LLC
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

22 Sep, 25

Salary

0.0

Posted On

18 Aug, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

1) Candidates living in United Arab Emirates only are required to apply for the above position.
2) Famale candidates are preferred
3) Nationalities from Philippine, Palestine, Jordan, Lebanon, Syria and Egypt are preferred.
4) Minimum 4 years experience is required
5) Candidates working in Property Developers in United Arab Emirates only required to apply for the above position.
6) Candidates working in Real Estate Agent or in any other industries are not required.

How To Apply:

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Responsibilities

Implement and maintain document control processes and procedures as per management.  Responsible for day-to-day Document Management workload.  Facilitate the accurate documentation, registers, filings and distribution for the project team and department.  Support technical project team and other departments.  Documents numbering, formats, issuance, review, dispatch, recording and archiving.  Keep updates of Civil/Structural & Architectural Drawing Material Submittal, Method Statement MIR, WIR, RFI, All document incoming and outgoing in the records.  Makes sure that controlled copies of latest approved documents and drawings are distributed internally and externally.  Ensure all drawings/documentation are correctly identified, distributed and filed/stored Hard copy & Electronic system Filing of incoming and outgoing Correspondence and all Project related document.  Responsible for the preparation of all letters to Client, Consultant and Subcontractors.  Ensure that all important documents, submittals and drawings are logged in to the document control system and that all issues are properly logged with appropriate transmittal.  Responsible for preserving and maintaining confidentiality of document management activities.  Provide administrative services for the Project Manager and Project Director.
Role as Senior Executive, Customer Service Coordinator:
 Leading the Customer Care team on a daily basis.  Handling customer inquiries, complaints, and request in a timely manner.  Attending to phone calls, emails and walk in customers.  Prepares weekly and monthly reports and trackers.
Role as After Sales Administrator:  Utilize Salesforce to generate reservation forms for customers, capturing essential details accurately and facilitating the reservation process smoothly.  Ensures all the customer’s details are entered in the system (Yardi)  Responsible for the generation of contracts for newly sold units of all the customers who completed the required documentation and payments.  Ensure we meet the target deadline for releasing contracts.  Monitors and tracks receipt of signed contracts and necessary payments to submit the countersigning of the documents to complete the Sales Process.  Upload all customer files into the company’s property software (Yardi).  Deals with Sales Team and customers regarding completion of Sale.  Issuance of payment reminders and termination letters for unpaid instalment/final instalment.  Issuance of payment receipts and statement of accounts.
Handover Executive:  Issuance of Completion Notices for handed over projects and making sure it is delivered by email and courier.  Coordinating inspections, ensuring that all necessary handover documentation is completed, facilitating communication between buyers and sellers and ensuring that the property is in the expected condition at the time of handover.  Provide assistance in registering the DEWA and Empowe
Job Type: Full-time
Pay: AED8,000.00 - AED12,000.00 per month

Location:

  • Dubai (Preferred)

Application Deadline: 24/07/202

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