Suffolk Marine Safety is a leading provider of marine safety equipment and services to both the consumer and commercial markets. The business has a strong background of growth, and has recently moved into new, larger, sector-leading premises.
This position is extremely varied and requires someone with administration, and customer-facing service background. The ideal candidate would have a positive attitude, be able to pick up new skills and systems quickly, work well under pressure and possess excellent interpersonal skills.
Duties Include –
· Assisting with Website Administration & Housekeeping
· Answering incoming telephone enquiries
· Booking collections and returns using carriers.
· Sales of products and services to customers visiting the premises and on the telephone.
· Processing Cash, card, and online payments.
· Maintaining customer relationships and accurate records on our business system.
· Processing product returns and refunds
· Assisting with stock management including raising purchase orders and maintaining stock in retail showroom.
· Keeping showroom and general communal areas orderly
· Booking in and invoicing service work
· Producing Company presentations (Powerpoint)
In time, may also progress to
· Creating new hire contracts.
· Organising hire fleet servicing and exchanges.
· Renewing hire contracts.
· Invoicing hire contracts.
This role requires a highly flexible and willing approach. You will be a key member of staff in a small but busy team.
You will be required to assist other members of staff in their role during busy times and to cover absence.

Please refer the Job description for details