CUSTOMER SERVICE AND SALES REPRESENTATIVE

Are you a confident communicator who thrives on delivering outstanding customer experiences? Do you have a passion for sales and enjoy working in a dynamic, fast-paced environment? If you love engaging with people and helping them find the perfect solution, we want you to join the team!

ABOUT THE ROLE

We are seeking an enthusiastic and motivated Customer Service and Sales Representative to become an integral part of a growing team. In this role, you’ll be the first point of contact for customers, providing expert advice, tailored recommendations, and an exceptional level of service. Your ability to build relationships and understand customer needs will be key in driving sales and creating a loyal customer base.

KEY RESPONSIBILITIES

• Provide a warm and friendly welcome to customers, ensuring they feel valued from the moment they enter.
• Listen attentively to customer needs and guide them towards the best products or services to suit their preferences.
• Demonstrate a strong understanding of whats available, confidently explaining features and benefits to customers.
• Drive sales by actively engaging with customers and suggesting relevant products or promotions.
• Handle customer inquiries efficiently, ensuring all concerns are resolved promptly and professionally.
• Collaborate with team members to create a high-energy and positive working environment.
• Keep the sales area clean, organised, and visually appealing to enhance the shopping experience.