Customer Service and Sales Specialist at Acquire Intelligence

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Communication, Account Maintenance, Outbound Calling, PC Competence, Typing Skills, Attention To Detail, KPI Management, SLA Compliance, Teamwork, Professionalism

Industry

Outsourcing and Offshoring Consulting

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment. Why Join the A-Team? Come for a career, stay for the fun! HMO coverage for you and your family Yearly Kick Off Parties with major giveaways (like the car in 2023) Grow your career - yes, we love to promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700+ leadership training courses A Glimpse into Your New Role Process New Business and Trade Up Applications Provides product information Account Maintenance Answer Payment Enquiries Perform outbound calls if necessary What You’ll Bring : Excellent English language communication skills Ability to work under pressure within tight SLAs Strong accountability on agreed KPIs Ability to focus and pay close attention to detail A high level of PC competence and typing skill Flexibility to extend occasionally when required to clear the pipeline Demonstrated capacity to work effectively within a team Willing and able to maintain an appropriate standard of professionalism With a diverse global team working together, we proudly embrace and live by these shared values: Collaboration: Brilliant jerks can be brilliant elsewhere. Impact: Do, get it done, create impact. Passion: Be positive, bring passion and energy. Transparency: A transparent team can help each other. What are you waiting for? Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life!

Responsibilities

The role involves processing new business and trade-up applications while providing product information and account maintenance. The specialist will also handle payment enquiries and perform outbound calls as necessary.