Customer Service Assistant at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

45000.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organization, Multitasking, Professional Demeanor, Customer Focus, Teamwork, Office Software Proficiency, Problem-Solving, Attention To Detail

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their market presence through strategic positioning, creative execution, and measurable performance. Our team combines analytical insight with refined branding strategies to deliver campaigns and solutions that drive sustainable growth. Based in Louisville, KY, we pride ourselves on professionalism, collaboration, and a culture built on continuous improvement. Job Description We are currently seeking a Customer Service Assistant to join our Houston office. This role is essential in supporting client communications, maintaining service standards, and ensuring a seamless customer experience. The ideal candidate is organized, detail-oriented, and committed to delivering outstanding service while supporting internal operations. This is a full-time, on-site position offering a competitive salary and clear opportunities for professional growth. Responsibilities Serve as a primary point of contact for customer inquiries and service requests Provide accurate information regarding company services and client accounts Maintain and update customer records with precision and confidentiality Assist in resolving client concerns in a timely and professional manner Coordinate with internal departments to ensure efficient service delivery Prepare reports, documentation, and service summaries as needed Support administrative tasks related to client accounts and operations Qualifications Strong verbal and written communication skills Excellent organizational and multitasking abilities Professional demeanor with a customer-focused mindset Ability to work effectively in a team-oriented environment Proficiency in standard office software and computer systems Strong problem-solving skills and attention to detail High school diploma or equivalent required; additional education is a plus Additional Information Competitive annual salary ($40,000 – $45,000) Full-time employment with stable scheduling Opportunities for professional development and career growth Supportive and collaborative work environment Ongoing training to enhance skills and industry knowledge Performance-based advancement opportunities

Responsibilities

The Customer Service Assistant will serve as the primary point of contact for client inquiries, providing accurate information about services and maintaining precise customer records. This role also involves assisting in resolving client concerns and coordinating with internal departments for efficient service delivery.