Customer Service Assistant at Alphabe Insight Inc

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

49000.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Multitasking, Customer-Oriented Mindset, Problem-Solving, Attention To Detail

Industry

Public Relations and Communications Services

Description

Company Description SkillBridge Academy is a forward-thinking professional development institution dedicated to cultivating the next generation of leaders. We partner with organizations and emerging professionals to deliver structured training programs, strategic coaching, and performance-driven learning solutions. Our mission is to empower individuals with the tools, mindset, and confidence necessary to excel in competitive and evolving industries. Job Description We are seeking a detail-oriented and client-focused Customer Service Assistant to join our team in Dallas, TX. In this role, you will serve as a key point of contact for students, partners, and visitors, ensuring a seamless and professional service experience. The ideal candidate is organized, proactive, and committed to delivering exceptional support while maintaining a positive and solutions-oriented approach. Responsibilities Provide professional assistance to students, clients, and internal departments Respond to inquiries via phone, email, and in person in a timely manner Maintain accurate records and update internal databases Assist with enrollment support and general administrative tasks Coordinate with team members to resolve concerns efficiently Support daily office operations and ensure a welcoming environment Handle documentation and ensure compliance with company standards Qualifications Strong communication and interpersonal skills Excellent organizational and multitasking abilities Professional demeanor and customer-oriented mindset Ability to work effectively both independently and within a team Basic proficiency in office software and administrative systems Problem-solving skills with attention to detail Additional Information Competitive salary ($46,000 – $49,000 annually) Opportunities for professional growth and career advancement Skill development in communication, operations, and client relations Supportive and collaborative work environment Comprehensive training and onboarding program Stable full-time position within a growing organization

Responsibilities

The Customer Service Assistant will provide professional assistance to students, clients, and internal departments while responding to inquiries in a timely manner. They will also maintain accurate records, assist with enrollment support, and ensure a welcoming office environment.