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Customer Service Assistant at Alphabe Insight Inc

Hialeah, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal communication, Written communication, Customer-focused mindset, Problem-solving, Computer skills, Multitasking, Team-oriented, Reliability

Industry

Public Relations and Communications Services

Description

Company Description At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. Job Description Position Overview The Customer Service Assistant supports customer interactions by handling inquiries and ensuring a positive experience. Key Responsibilities Respond to customer inquiries via phone, email, or in person Provide accurate information about products or services Assist with orders, returns, and service requests Resolve customer concerns or escalate issues when necessary Maintain records of customer interactions Qualifications Strong verbal and written communication skills Customer-focused mindset and problem-solving abilities Basic computer skills Ability to multitask Team-oriented and reliable Previous customer service experience is a plus but not required Additional Information Competitive salary with performance-based growth opportunities Clear career progression and professional development support Collaborative and supportive work environment Skill-building opportunities across multiple areas of marketing Access to ongoing training and development resources Stable full-time position with long-term growth potential

Responsibilities

The Customer Service Assistant is responsible for handling customer inquiries via phone, email, or in person while providing accurate product information. They also assist with orders, returns, and service requests while maintaining detailed records of all interactions.