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Customer Service Assistant at Alphabe Insight Inc
Los Angeles, California, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

48000.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Order Management, Documentation, Coordination, Problem Solving, Attention to Detail, Team Collaboration

Industry

Public Relations and Communications Services

Description
Company Description Beloform Craft is a modern retail brand committed to delivering exceptional customer experiences through quality, precision, and thoughtful design. Our stores are built on a foundation of professionalism, reliability, and excellence in service. We take pride in creating environments where customers feel supported and where our team members can grow their careers with confidence. As we continue expanding our presence, we are looking for dedicated individuals who share our commitment to service and craftsmanship. Job Description The Customer Service Assistant will play a key role in supporting daily client communications and internal coordination. This position focuses on ensuring that every customer receives efficient, accurate, and professional assistance. You will collaborate closely with internal teams, maintain service standards, and support various administrative functions that contribute to a smooth customer experience. Responsibilities Respond to customer inquiries through phone, email, and internal systems with clarity and professionalism. Provide support in managing orders, service requests, and client documentation. Maintain accurate records, logs, and follow-up tasks to ensure timely resolution of customer needs. Assist in coordinating information between departments to improve workflow and service delivery. Uphold service guidelines, ensuring clients receive consistent and high-quality support. Identify opportunities to improve processes and enhance customer satisfaction. Additional Information Competitive annual salary of $45,000 – $48,000. Professional growth and development opportunities within the company. Supportive and collaborative work environment. Skill-building through hands-on experience and internal training. Stable, full-time position with long-term advancement potential.
Responsibilities
The Customer Service Assistant will respond to customer inquiries and manage orders and service requests. This role involves maintaining accurate records and coordinating information between departments to enhance service delivery.