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Customer Service Assistant at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Issue Resolution, Record Keeping, Professional Demeanor, Computer Skills

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Position Overview The Customer Service Assistant provides support to customers by answering inquiries, resolving concerns, and ensuring a positive service experience. Key Responsibilities Respond to customer questions via phone, email, or in person Assist with service requests and basic issue resolution Maintain accurate customer records Support follow-up communications Follow customer service guidelines Qualifications Strong communication skills Customer-focused attitude Basic computer skills Positive and professional demeanor Additional Information Competitive salary Growth opportunities within the company Skill development and professional training Collaborative and professional work environment Full-time stable position Opportunities to contribute to impactful projects and client success

Responsibilities

The Customer Service Assistant supports customers by responding to inquiries via phone, email, or in person, and resolving basic concerns to ensure a positive service experience. Key duties include assisting with service requests, maintaining accurate customer records, and following established customer service guidelines.