Customer Service Assistant at Alphabe Insight Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Inquiries, Record Maintenance, Internal Coordination, Order Processing, Shipment Tracking, Documentation Management, Communication, Interpersonal Skills, Organization, Multitasking, Attention To Detail, Problem-Solving, Computer Systems, Office Tools

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistics is a forward-thinking logistics and operations company committed to delivering efficient, scalable, and innovative solutions for businesses across diverse industries. Our team is driven by performance, precision, and strategic growth, creating an environment where professionals can develop their skills and make a meaningful impact. We pride ourselves on fostering a culture of collaboration, accountability, and continuous improvement. Job Description We are seeking a detail-oriented and proactive Customer Service Assistant to support daily operations and ensure a seamless experience for our clients. This role involves handling inquiries, coordinating with internal teams, and maintaining accurate records to support service efficiency and client satisfaction. Responsibilities Respond to customer inquiries in a timely and professional manner Provide accurate information regarding services, orders, and logistics processes Maintain and update customer records and internal databases Coordinate with internal departments to resolve issues and ensure service continuity Assist in processing orders, tracking shipments, and managing documentation Support administrative tasks to ensure smooth day-to-day operations Qualifications Strong communication and interpersonal skills Excellent organizational and multitasking abilities High attention to detail and problem-solving mindset Ability to work effectively both independently and within a team Proficiency in basic computer systems and office tools Professional attitude with a customer-focused approach Additional Information Competitive salary package Opportunities for professional growth and career advancement Skill development in logistics and customer service operations Supportive and collaborative work environment Stable full-time position within a growing company

Responsibilities

The Customer Service Assistant will be responsible for responding to customer inquiries professionally, providing accurate information about services and logistics, and maintaining precise customer records. This role also involves coordinating with internal teams to resolve issues and ensure service continuity.