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Customer Service Assistant at Alphabe Insight Inc
Rochester, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

44000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Written Communication, Verbal Communication, Organizational Skills, Time Management, Customer Focus, Attention to Detail, Problem Solving

Industry

Public Relations and Communications Services

Description
Company Description At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients. Job Description We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency. Responsibilities Respond to customer inquiries in a professional and timely manner Assist clients with service-related questions and requests Maintain accurate records of customer interactions and updates Coordinate internally to ensure effective resolution of client needs Support administrative and operational customer service tasks Uphold company standards in all client communications Qualifications Strong written and verbal communication skills Professional demeanor and customer-focused mindset Excellent organizational and time-management abilities Ability to work independently and as part of a team Attention to detail and problem-solving skills Comfort working in a structured, fast-paced environment Additional Information Competitive salary ($40,000 – $44,000) Growth opportunities within the company Skill development and professional training Supportive and structured work environment Stable full-time position
Responsibilities
The Customer Service Assistant will respond to customer inquiries and assist clients with service-related questions. They will maintain accurate records and coordinate internally to resolve client needs.